The Postal Customer Council™ (PCC®) was established in 1961 to improve communications between U.S. Postal Service® customers and managers. The organization has grown increasingly more important since the 1970s when business mailing issues became its primary focus. Today, there are more than 200 local Postal Customer Councils with approximately 120,000 members across the nation. Regular meetings, educational programs, mailer clinics, and seminars keep members abreast of the latest Postal Service™ developments. Members also work closely with local Post Office’s™ to make mail service more efficient, resulting in improved delivery and greater customer satisfaction.

The Mission of the Providence Postal Customer Council is to:

  • Promote local cooperation and support of Postal Service initiatives
  • Foster a close working relationship between the Postal Service and business mailers
  • Share information and exchange ideas about new and existing Postal Service products, services, programs, and procedures that affect business mailers
  • Help PCC member organizations grow professionally through focused educational programs
  • Establish a means of regular communication between customers and local postal managers
  • Inform postal customers of the latest changes in postal products, services, and rates
  • Assist customers in improving their internal mail operations
  • Create a better understanding of the Postal Service through business meetings, mailer clinics, mailing seminars, tours of Postal facilities, and visits to other customers’ plants
  • Provide information necessary to make the most effective and efficient use of postal products and services
  • Provide an organized way for postal speakers to introduce postal products, services, and programs to the public
  • Educate mailers on the proper use and implementation of automation and mailing list hygiene programs